Privacy Policy

Effective Date: February 3, 2026

Resilience Enterprises ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at resilienceenterprises.dev or interact with our services.

1. Information We Collect

We may collect the following types of personal information when you fill out our "Book a Discovery Call" form or otherwise contact us:

Name (first and last)
Email address
Phone number
Business name (if provided)
Any additional information you voluntarily provide in form fields or messages

2. How We Use Your Information

We use the information we collect for the following purposes:

To schedule and confirm appointments or discovery calls
To send appointment confirmations, reminders, and updates via email and/or text message (SMS/MMS)
To respond to your inquiries and communicate with you about our services
To improve our website and services
To comply with applicable laws and regulations

3. Consent to Receive Communications

By submitting your information through our booking form, you expressly consent to receive the following communications from Resilience Enterprises:

Email communications: Appointment confirmations, reminders, follow-ups, and service-related updates
Text messages (SMS/MMS): Appointment confirmations, reminders, scheduling updates, and service-related notifications

Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. You may opt out of email communications by clicking the "unsubscribe" link in any email or by contacting us directly.

Your consent to receive communications is not a condition of purchasing any goods or services.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Service providers: Third-party platforms that help us manage scheduling, communications, and customer relationship management (e.g., GoHighLevel, email/SMS service providers). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal compliance: If required by law, regulation, or legal process, we may disclose your information to comply with applicable obligations.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request deletion of your data, we will honor that request within a reasonable timeframe, subject to legal obligations.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information
The right to opt out of communications at any time

To exercise any of these rights, please contact us using the information below.

8. SMS & Mobile Messaging

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. Cookies & Tracking

We use standard analytics tools including cookies to understand how visitors interact with our website. Cookies are small text files stored on your device. You may disable cookies in your browser settings, though some site features may not function properly.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Resilience Enterprises
West Palm Beach, Florida
Email: jonathan@resilienceenterprises.com
Phone: (561) 931-1961