One Piece Builds
Transportation Management System
More than 20 staff hours returned each week.
HealthcarePPEC of Palm BeachMeasured change
Before
Two staff members rebuilt the transportation schedule every week.
Paper, calendars, and spreadsheets made every route, bus assignment, and parent change another manual task.
Capacity
WHY WE CHOSE THIS
Routine changes should not require a weekly rebuild.
Transportation was taking more than 20 staff hours each week. Adding more patients would have added more strain until that work stopped depending on staff.
What we built
Transportation now runs from one system.
We built one system for schedules, routes, buses, parent texts, billing records, and urgent changes.
Measured change
More than 20 staff hours returned each week.
Nurses could focus on patient care. Staff stepped in only when a decision needed them.
Evidence
One custom system manages schedules, routes, buses, parent texts, billing records, and urgent changes.
Why this work fit
One high-value part of the operation needed to be rebuilt, so this was a One Piece Build.